These Terms of Service govern the use of the «Poás Water & Fire» mobile app and website (the «App»). The App is an informational, community-run portal about the canton of Poás (Alajuela, Costa Rica): its history, nature, culture, community services, events and local directory.
1. Acceptance of these terms
By accessing or using the App, you accept these Terms of Service in full. If you do not agree with any part of them, please do not use the App.
Use of the App is also subject to our Privacy Policy, which forms part of these terms.
2. Nature of the service
The App is an independent, community-run project, informational and not-for-profit. Its purpose is to share and preserve the historical, natural and cultural heritage of the canton of Poás, and to make information of local interest easier to reach.
The App is not an official site of the Municipality of Poás, SINAC, OVSICORI, the CNE or any other public institution. Information reproduced from those sources is provided for reference and does not replace their official channels.
3. Permitted use
You may freely use the App to consult, learn from and share information about the canton. In using it, you agree not to:
- Use it for unlawful purposes or in ways contrary to Costa Rican law.
- Submit false, defamatory, discriminatory or offensive content, or content that infringes the rights of others.
- Impersonate another person, institution or organisation.
- Attempt to breach, overload or gain unauthorised access to the App's systems.
- Extract its content in an automated and massive way for commercial reuse without permission.
4. Content submitted by users
The App allows you to submit citizen complaints and reports, propose events, request inclusion in the business directory and subscribe to the job board.
By submitting content, you declare that the information is truthful and that you have the right to share it. You grant us a non-exclusive, royalty-free licence to publish and display it within the App for community information purposes.
We reserve the right to review, edit for format or clarity, or decline to publish any content that does not comply with these terms, without any obligation to justify the decision.
5. Business and services directory
Listing a business, venture or service in the directory does not constitute an endorsement or recommendation by the App. We take no part in the commercial relationship between users and the listed businesses, and we are not answerable for the quality, price, availability or fulfilment of their products and services.
Directory data is supplied by the businesses themselves. If you find anything incorrect or out of date, write to us and we will correct it.
6. Volcano, emergency and safety information
Important. The App reproduces information about the Poás Volcano, national park conditions, weather and safety for informational purposes. It is not an official early warning source and must not be used to make emergency decisions.
In any situation involving risk, always consult the official channels: OVSICORI-UNA for volcanic activity, SINAC for the status of Poás Volcano National Park, the CNE for emergencies and 9-1-1 for immediate assistance.
Conditions at the volcano and in the park change quickly. Always check the current status and reservation requirements before planning a visit.
7. Accuracy of information
We make a reasonable effort to keep the content current and verified, including the historical sections, which draw on documentary sources and the oral tradition of the canton. Even so, the App is provided «as is», with no warranty that the information is complete, free of errors or permanently up to date.
Opening hours, fees, routes, contact details and other practical information may change without notice.
8. Intellectual property
The App's own text, design, code and materials are protected under Costa Rican copyright law.
You may quote and share excerpts of the content for educational, informational or cultural purposes, provided the source is credited and linked. For commercial use or extensive reproduction, please write to us for permission.
Historical photographs, documents and content attributed to third parties belong to their respective owners and are reproduced for the purpose of sharing and preserving local heritage. If you own any such material and would like it removed or its attribution corrected, please contact us.
9. Third-party links and services
The App contains links to external sites and embeds third-party services (among them maps, web fonts, informational widgets and forms hosted on external services). We do not control those sites or services and are not answerable for their content, availability or their own privacy policies.
10. Service availability
We aim to keep the App continuously available, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue any section or feature at any time, without prior notice.
11. Limitation of liability
To the extent permitted by Costa Rican law, the App and the people who develop it shall not be liable for direct or indirect damages arising from the use of or inability to use the service, from decisions taken on the basis of its content, or from interaction with third-party businesses, sites or services linked from the App.
12. Protection of minors
The App is aimed at the general public and its content is suitable for all ages. It does not knowingly collect data from minors. If you believe a minor has sent us personal information, write to us and we will delete it.
13. Changes to these terms
We may update these Terms of Service from time to time. The current version will be published on this same page, stating the date it was last updated. Continued use of the App after an update means you accept the new terms.
14. Governing law
These terms are governed by the laws of the Republic of Costa Rica. Any dispute relating to the App shall be submitted to the competent Costa Rican courts.
15. Contact
If you have questions, corrections or requests regarding these Terms of Service, write to us at cesarluis@techcentercr.com.