🗺️ Zoning Plan · Secondary topic

Communication Guide
for Zoning Plans

How to inform, engage and build trust with the community during the implementation of the Municipal Zoning Plan.

Source: National Institute of Housing and Urban Planning (INVU) · Costa Rica

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A strategic communication plan builds a solid foundation for reaching the right audiences with the Zoning Plan, through the right channels. Each municipality can identify concrete objectives and implement measures tailored to its local reality, answering the who, what, when, where and how of its communication.
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Section 2
General Goal
Inform and raise awareness in the community about zoning plans, promoting understanding, active participation and collaboration in their implementation, to ensure orderly, sustainable urban development aligned with local needs and expectations.
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Section 4
Key Messages for the Community
Sustainable future

"A more prosperous and sustainable urban future"

Zoning plans ensure orderly development that respects the environment and improves quality of life.

Citizen participation

"Your voice matters in building the canton we want"

The zoning plan is an opportunity for the community to take part in planning its future.

Safety and access

"A growing, safe and accessible canton"

A good plan prevents problems such as overcrowding, lack of services and environmental degradation.

Quality of life

"Better quality of life for everyone"

Land-use planning contributes to a healthier, more accessible and fairer environment for all.

Environment

"Let's protect our natural resources for future generations"

A zoning plan balances urban development with environmental conservation.

Transparency

"Transparency and participation: the key to success"

Implementation is based on transparency and citizen participation so that all sectors are heard.

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Sections 5 & 6
Communication and Press Channels

A lack of timely information can generate opposition to land-use planning processes. It is recommended to identify key actors in each neighborhood and district so they can relay the message.

📻 Regional radio

Interviews, news capsules and spots. The most effective medium in rural areas.

📺 Local television

Interviews with project leaders and benefiting neighbors.

📰 Print press

Feature articles, infographics and expert interviews.

📱 Social media

Facebook, WhatsApp and Instagram. Videos with key messages from community leaders.

📩 Mass SMS

For communities without network access. Between ¢8–¢9 per message.

🚗 Community outreach

Door-to-door visits and meetings in community halls every week or fortnight.

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Section 8 – Conclusions
Benefits of a Zoning Plan
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Section 9
INVU Recommendations

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